What these terms cover
These terms are the agreement between you and 123bdt. They apply to the website, the mobile app, every game you open and every bonus you claim. They also cover the live chat team, who act for us when you ask for help with a payment or a locked account.
You need to be 18 or older to hold an account. You also need to be allowed to gamble under the law where you live, and you play for yourself rather than for a friend or a relative. If you are not sure whether that applies to you, ask before you register, not after.
Some promotions carry their own rules. Where a promotion's rules differ from this page, the promotion's rules win, but only for that promotion and only while it runs.
How to open an account with 123bdt
Registration asks for a phone number, your name and a password. Use a number registered in your own name, because withdrawals go back to a wallet tied to that number. One person, one account. Shared, borrowed or duplicated accounts are closed and the balance on them is reviewed before anything is paid out.
You are responsible for your login details. Keep the password to yourself, and sign out when you finish on a shared phone. If you think someone else has your password, change it and tell live chat straight away. We never ask for your password inside chat, and you should not send it to anyone who does.
Opening an account is free. The smallest amount you can put on the table to start playing is ৳400.
Money in, money out: deposit and withdrawal rules
Deposits run through bKash, Nagad, Rocket and Upay, with bank transfer for larger amounts. Mobile wallet deposits normally reach your balance within 5 minutes. Withdrawals are usually paid in about 3 minutes once they are approved.
| Rule | What it means for you |
|---|---|
| Minimum deposit | ৳400 |
| Minimum withdrawal | ৳400 |
| Daily withdrawal ceiling | ৳230,000 |
| Mobile wallet deposit | Around 5 minutes |
| Approved withdrawal | Around 3 minutes |
| Your first payout | Up to 6 hours, after the document review |
Send from your own wallet
Money must come from a wallet or bank account in your own name. A transfer from a friend's bKash number is sent back to that number and is not credited to your balance, so check the name on the wallet before you send. Keep the transaction number until the deposit shows on your account page.
Your first withdrawal takes longer than the rest. Before the first payout we review your identity documents, and that review can take up to 12 hours. After it is done, later withdrawals follow the normal few minute pattern.
Bonus credit, wagering and expiry
New accounts can claim 135% on the first deposit, up to ৳13,000. Players who stay get a 26% reload on later deposits, 1.7% daily cashback on what they play, and ৳300 for a friend who registers and deposits. Every offer is optional, and you can decline any of them.
Bonus money is credit, not cash. It sits beside your own balance and unlocks once you have turned the bonus amount over 8 times inside 7 days. Your account page shows the counter so you can see how much is left to play through before the credit becomes withdrawable.
Withdrawing your own cash before a playthrough is finished cancels the bonus attached to it. The deposit that came out of your own pocket is unaffected and can be taken out at any time.
If a bonus is removed
Where a bonus was claimed twice, claimed on a second account, or played in a way that only moves money between two accounts, we can take the credit back. Winnings that came only from that credit are removed with it. We tell you in chat before we act, unless the case is clearly deliberate abuse.
How games are run and how results are settled
The lobby holds 5,700 games from FA Chai, Ezugi, Pragmatic Play, Playtech and Habanero. Slots, crash rounds and fishing titles each run on the provider's own random number generator, so the outcome of a round is decided by that game and not by us.
Published return to player figures come from the provider and are averages measured across millions of rounds. A high figure does not mean a session will pay. It only describes how the maths leans over a very long run, and no player can predict a single spin or a single crash point from it.
If a round is cut off by a technical fault, we check the provider's record before doing anything. A round that never actually ran is void and the stake returns to your balance. A round that did run stands, whatever the screen showed at the time.
Fair play, security and the checks we make
Automated play, bots, software that reads or predicts outcomes, and passing money between accounts on purpose are all banned. When we find them, the bets involved can be voided and the balance held while the case is looked at. This protects the players who use the site normally.
You are the only person allowed to use your account, and your details must be your own. Names, phone numbers and dates of birth that do not match the documents you send are the most common reason a payout gets held up.
Documents we accept
Before the first payout we ask for one photo ID: a National ID card, a passport or a driving licence. Send a clear picture of the whole document with all four corners visible, and a selfie if chat asks for one. Do not crop the photo or cover the number with your thumb.
Setting limits and taking a break
Every account holder can set a daily deposit limit from the account page. A lower limit applies straight away. Raising it again takes a short cooling-off period, which is there so the decision is made on a calm day rather than in the middle of a losing run.
If you want to step away, ask live chat for a break or for the account to be closed. A break blocks deposits and play for the period you choose. Closing is permanent for that account. Any cash balance left after the checks finish is returned to your wallet.
Gambling should be paid for with money you can afford to lose. If you are chasing a loss, borrowing to deposit or hiding your play from family, stop and read the guidance on our responsible play page. Accounts are for adults over 18 only.
When we restrict or close an account
We can suspend an account while something is checked. The usual reasons are:
- More than one account held by the same person
- False details, or details that do not match the ID you send
- A payment instrument that belongs to someone else
- Bonus play that only shifts money between two accounts
- Threats or abuse aimed at support staff
You will be told the reason in chat or on the account page. If money is owed to you after a restriction, it is paid to the wallet on the account once the checks are finished.
What happens when these rules change
We revise this page when a product, a payment partner or the law changes. The version you can read here is the one that applies to your account at the time you use the site.
Where a change affects how you are paid or what a bonus is worth, it is announced on your account page before it takes effect. If you carry on playing after the change applies, the new wording covers you. If you disagree with it, stop playing and ask us to close the account.
Reaching the support desk
Live chat runs 24/7 and is the fastest route for anything about a payment, a bonus counter or a locked account. Have your account number ready, because chat cannot discuss an account with anyone who is not the holder, not even a family member calling on your behalf.
The help centre answers the questions we see most often, including what to send for a document check and how the playthrough counter moves. Read it first for simple things. For a stuck withdrawal, chat gets a person involved faster.